So check your phone's manual for how to do a complete reset. And it can also be exceedingly time-consuming. You can do this manually, one by one, of course, but if you do, there's a good chance you might miss some. Next, erase all of your stored information, including your phone book, any stored incoming or outgoing text messages, and memory of incoming and outgoing phone numbers, e-mails and so on. If you've switched your account over to a new device and deactivated the old device on that account, check your bill carefully to make sure that the old phone isn't somehow still using that account. So double-check with your carrier that the account has been terminated before you donate or sell your phone. If not, others will be able to make phone calls from your device, and you'll be footing the bill. With cell phones and smart phones like BlackBerries, you need to worry about more than your data - make sure that your account has been terminated.
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